JOB TITLE: RECEPTIONIST / ADMINISTRATOR
Available under the Community Supported Programme (POBAL). This
position is open to candidates that are in receipt of a Department of
Social Protection payment at the time of commencing the role.
POSITION: **Apply on the website** hours
Monday to Thursday
3.**Apply on the website**pm ? 8.**Apply on the website**pm
LOCATION: Bray, Co Wicklow
1. JOB SUMMARY:
Due to the size and structure of our organisation you may be called
upon to assist in other areas of work related to your skills and
experience. We seek to recruit a person who is flexible, co-operative
and a committed team player.
2. KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
Care of Our Clients
* To be the initial point of contact for prospective clients, to meet
and greet them with warmth and in a non-judgmental manner.
* To treat all clients and visitors to the Centre with respect and
confidentiality at all times.
Appointment Making
* To manage initial client appointments in accordance with
established procedures.
Information provider
* To provide assistance to a cross-section of people seeking
information and advice about the Centre and, where necessary, to refer
enquiries to relevant staff or other appropriate external services.
* Prepare and distribute a counsellor newsletter on a quarterly
basis.
General Administration
* Answering phone calls and taking messages.
* Recording and distributing mail.
* Maintaining records of incoming donations and making banking
lodgments.
* Updating Notice Boards.
* Maintaining offices supplies.
* Filing, Photocopying, Emailing, Mail shots etc.
* Provide support to the management of the Centre.
Data Entry
* Responsible for the compilation of our statistics.
* To input client information and monthly data from counsellors into
our client record management system in a timely and accurate manner.
* To generate monthly, quarterly, annual reports as required.
* To keep our website and facebook pages up to date.
Housekeeping Tasks
* To ensure that the client reception area and counselling rooms are
properly maintained.
* To ensure fresh water and clean glasses are available at reception
upon clients arrival.
* To ensure that the building is secure at night with all windows
and doors secured and all electrical appliances turned off and
unplugged.
* To undertake other duties as requested from time to time.
3. REQUIREMENTS SPECIFIC TO THIS POST:
It is essential that the successful candidate(s) possess strong
communication and interpersonal skills, including clear speech and a
professional telephone manner. For this post you will also require
excellent organisational, time management and computer skills. A
working knowledge of a client record management system such as
Salesforce would be a strong advantage.
This position is open to candidates that are in receipt of a
Department of Social Protection payment at the time of commencing the
role. Please ensure you fit the criteria before applying.
4. REQUIREMENTS EXPECTED OF ALL LIVING LIFE STAFF:
* To demonstrate a sound work ethic, support the mission of the
Living Life Counselling and have the ability to work within its
values, policies and procedures.
* To be aware of and sensitive to the needs of our clients.
* To undertake work in a manner that is friendly, flexible,
courteous and respectful.
* To be discreet and aware of issues of privacy and confidentiality.
* To be a team member and to participate in the efficient flow of
information to all work colleagues.
* To show reasonable flexibility in relation to the hours of
attendance and to be willing to cover for absent staff members when
necessary.
* To report any area of concern to management in a timely manner.
* To actively participate in staff meetings and engage in staff
appraisal as required.
* To be vigilant of any Health, Safety and Welfare risks in the
workplace.
To apply for the above position, please forward your CV to: Kirsty
Kirkwood at: **Apply on the website**. Closing date: Friday **Apply on
the website**th May **Apply on the website**.
The above statements are intended to describe the general nature and
level of work being performed by people assigned to this
classification. They are not intended to be construed, as an exhausted
list of all responsibilities, duties and skills required of personnel
so classified.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
